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Aug 16

Office Policy Manual

Does your office have a full and complete policy manual? If not, you could be open to some real problems regarding hours, hiring, firing, etc. What are some of the areas that should be covered in the office manual? Types of employment in your office Anti-discrimination/harassment polices Drug and alcohol policies Codes of conduct/behavior Safety/security […]

Jun 11

Are You Missing The Free Stuff?

Because every office is trying to get the best value for the dollar, we should be taking advantage of all the free training that’s constantly being offered. Every dental software I’ve used has a website with free training videos and some even produce “webinars” where staff members can learn in an interactive fashion. In chatting […]

Mar 1

What Does Verification Mean To You?

When someone in your office says a patient’s insurance has been verified, what does that actually mean? According to the dictionary, to verify is “to check whether or not something is true.” But we need to go much further than that if we want happy patients and good collection numbers. Merely verifying that it’s true […]

Mar 1

News: Dawson Pediatric Dentistry and Orthodontics

Both of Dr. Brad Dawson’s new dual specialty practices (Dawson Pediatric Dentistry and Orthodontics) are now open in Utah….one in Layton and the brand new space in Herriman. The Layton office is 1086 North Fairfield Rd., Layton UT, 84041 (801-544-1940) and Herriman is 6351 W 13400S, Ste 200, Herriman UT 84096 (801- 544-1940). We’re excited […]