Just a quick note to all the doctors who follow our blog and are getting ready to build out a new space. We know that finances are an issue and that most architects will put your project out to bid to three general contractors. Once the number comes in, you pretty much always choose the […]

When a patient repeatedly cancels or no shows, what’s your policy? While that may sound like an easy question to some of you, in many offices I get pitiful looks from the front desk staff when a patient……who has repeatedly missed appointments…..insists on another 4PM or Saturday appointment. The pitiful look is because the office […]

We are certainly living in interesting times! Lately we hear from more and more doctors, who are of an age where most docs once retired, but who want to keep practicing. Whether the incentive is financial or just the love of the profession, doctors are delaying the sale of their practices longer than ever. The […]

I recently read an article written by a fellow consultant whom I admire and respect for both consulting knowledge and no-nonsense systems planning. However, when the article also discussed job responsibilities and listed no less than 7 “coordinators” needed by every ortho practice, I did feel like we’d reached a diversion in opinion. We have […]